I invite you and others from your firm to have a conversation with me. I’ll be pleased to listen to what you’re trying to achieve and be candid in my reactions regarding how you might best proceed.
And I can introduce you to people who have run their firm’s client feedback programs and to the partners whose clients I’ve interviewed.
Bruce D. Heintz
Heintz Consulting LLC
58 Webster Road
Weston, Massachusetts 02493-2017